Terms of Service

These Terms of Service ("Terms") govern your access to and use of Tickora. By using the service, you agree to these Terms.

Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must be at least 18 years old to create an account.

Acceptable use

You agree not to misuse the service, interfere with its operation, or access it through unauthorized means. We reserve the right to suspend accounts that violate these Terms.

Subscription and billing

Paid plans are billed per employee per month or year. Fees are non-refundable except where required by law. You may cancel at any time; cancellation takes effect at the end of the current billing period.

Customer data

You retain ownership of all data you submit. We process your data only as needed to provide the service, as described in our Privacy Policy.

Service availability

We strive for high availability but do not guarantee uninterrupted access. Scheduled maintenance and outages may occur. Enterprise plans include written SLAs.

Limitation of liability

To the fullest extent permitted by law, Tickora is not liable for indirect, incidental, or consequential damages arising from use of the service.

Changes to these Terms

We may update these Terms from time to time. Material changes will be announced at least 30 days before they take effect, by email or in-app notice.

Contact

Questions about these Terms? Email contact@tickora.de.