This Privacy Policy explains how Tickora ("we", "us", "our") collects, uses, and protects your personal data when you use our website and platform.

What we collect

We collect data you actively provide (name, email, company, billing details), data automatically generated through use of the product (clock-ins, schedules, leave records), and standard technical data (IP address, browser, device, cookies).

How we use your data

To provide and improve the Tickora platform.
To process payments and send transactional notifications.
To respond to support requests and announce product updates.
To meet legal obligations.

Data sharing

We do not sell your personal data. We share data only with vetted sub-processors strictly necessary to operate the service (hosting, email delivery, analytics) under contractual data-protection terms.

Retention

We retain personal data for as long as your account is active. On request, we delete account data within 30 days, except where retention is required by law.

Your rights

You have the right to access, rectify, port, and erase your personal data. Contact contact@tickora.de to exercise any of these rights.

Cookies

We use strictly necessary cookies for authentication and session management. Optional analytics cookies are only used with your consent.

Contact

Questions? Email contact@tickora.de.